White-Glove Installation

Delivered and installed
to a higher standard.

Every Arctic & Ember system is installed by specialists who know the product in detail. No couriers, no flatpack instructions, no compromises.

The Process

From order to
first session.

01

Consultation & Specification

We begin with a detailed conversation about your goals, your space and your existing setup. For larger installations, we arrange a site visit to assess power supply, drainage, room dimensions and access. You receive a written specification before any commitment is made.

02

Order & Lead Time

Once your order is confirmed, we work directly with our supply partners to fulfil to specification. Typical lead times are 2–4 weeks for in-stock systems and 4–8 weeks for custom or outdoor builds. We keep you updated throughout and schedule delivery at your convenience.

03

White-Glove Delivery

Your system arrives in purpose-built packaging, handled by our installation team from the moment it leaves the warehouse. We bring everything needed for installation — tools, fixings, connection hardware. Your property is treated with the same care as the product itself.

04

Professional Installation

Our certified specialists handle all assembly, electrical connection and plumbing integration where required. Every installation is pressure-tested, electrically certified and fully commissioned before we leave. You do not touch a tool.

05

Protocol Handover & Aftercare

Before we leave, we walk you through your personalised protocol based on your health goals. You receive a written care guide, maintenance schedule and direct access to your installation specialist for the first 90 days. Long-term aftercare packages are available on request.

By Category

Installation
specifics.

Cold Immersion

Cold Plunge & Ice Baths

Freestanding tubs require no plumbing — standard 13A socket, indoor or outdoor. Plunge pools require drainage connection and 32A supply.

Typical install time: 2–4 hours  |  Site requirement: Hard level surface, drainage nearby

Heat Therapy

Saunas & Infrared Cabins

Infrared cabins plug into a standard 13A socket. Traditional Finnish saunas require a 32A dedicated circuit. Outdoor builds require base preparation.

Typical install time: 4–8 hours  |  Site requirement: Level base, dedicated circuit for traditional

Red Light Therapy

Panels & Suites

All panels ship fully assembled. Wall-mounting hardware is included. Full-suite 360 systems require a pre-assessment of your room layout.

Typical install time: 30–90 minutes  |  Site requirement: Standard socket, wall or ceiling mount

Hyperbaric

Oxygen Chambers

Soft-shell chambers inflate in 10 minutes with the supplied compressor. Hard-shell and clinic systems require site assessment and oxygen supply design.

Typical install time: 1–2 days (clinic)  |  Site requirement: Ventilated room, dedicated power supply

Our Commitment

Backed by
real guarantees.

5yr
Minimum warranty
All Arctic & Ember systems carry a minimum 5-year product warranty with UK-based service and parts coverage.
48hr
Response guarantee
Any post-installation query or issue receives a response within 48 hours. Critical issues are handled same-day wherever possible.
100%
Specialist installation
Every installation is carried out by trained specialists. No subcontracted couriers. No general tradespeople. Your system, installed right.

Ready to plan yours?

Tell us what you're looking to install and we'll walk you through the process, timelines and investment — no obligation.

Book a Consultation